MORTRACK FOR FUNERAL HOMES
Less Work for Staff, More Confidence for Families & Auditors.
MorTrack helps funeral homes track every loved one, every movement, and every detail—so your team stays organized, families feel reassured, and your reputation stays protected.
Protected by MorTrack
Show your commitment to accountability, care, and professionalism
MorTrack gives us confidence. We don’t guess anymore — we know. This software has quickly become a key platform for us, helping to streamline our processes and boost efficiency.
- Jeff Hagel, McInnis & Holloway Funeral Homes
Why Chain of Custody Matters More in Death Care
Death care involves more handoffs than most professions.
Responsibility often moves between removal teams, trade services, funeral homes, crematories, and staff across shifts — under time pressure and emotional circumstances.
Families are emotionally invested.
Outcomes are permanent.
Mistakes can’t be corrected later.
Public trust is foundational.
In this environment, even small documentation gaps can feel significant. Chain of custody provides a clear, factual record when clarity matters most.
When Every Detail Matters, There’s No Room for Uncertainty
Funeral homes are responsible for a loved one in their care:
- → Receiving loved ones into your care
- → Managing movement, preparation, and service
- → Maintaining documentation and authorizations
- → Answering family questions with confidence
Most of the time, your staff handles this work directly.
Sometimes, trusted partners assist.
Either way, responsibility—and trust—rests with you.
MorTrack helps you stay in control, no matter how the work gets done.
How MorTrack Supports the Way Your Day Runs
Always Know Where Every Loved One Is—Instantly
When your staff is handling care, MorTrack keeps everything clear.
You can see in seconds:
- Where a loved one & personal effects are
- What stage they’re in the process
- Who last handled the case—and when
No whiteboards. No asking around. No guesswork.
When families call, you answer with certainty.
Less Paperwork. Less Mental Load.
MorTrack documents work as it happens.
That means:
- Digital forms replace handwriting
- Signatures are captured once
- Records stay complete
No handwriting. No missing signatures. No end-of-day scanning or filing.
Most funeral homes save around 30 minutes per case simply by letting documentation build automatically.
That’s less stress for staff—and more focus on care.
Clear Records Even When Contractors are Used
If removal companies or trade services help along the way, MorTrack keeps the record intact.
Movements and handoffs stay attached to the same case—so visibility and accountability never leave your hands.
When a Family Asks, the Answer is Already There.
One Clear Answer—Without Explaining the Backstory
- → “Where is my loved one right now?”
- → “Has preparation started?”
- → “Is everything documented?”
Families don’t need to know who did which step.
They just want reassurance.
You don’t explain your internal process.
You answer exactly what they needed to hear.
Clear Visibility Across Every Case, Without Chasing Updates.
1. You Receive a First Call A case is created by your staff or your answering service.
2. Care Moves Forward Handled by your team, with movements logged automatically.
3. Help Is Brought In (If Needed) Transfers or preparation are documented without breaking the record.
4. Everything Stays Together Forms, signatures, notes, and movements live in one place.
5. Answers Are Always Available For families, staff handoffs, or inspections.
MorTrack follows the care—no matter who helps along the way.
Be Audit-Ready Without the Audit Anxiety
Be Prepared Before Anyone Asks
Audits and inspections don’t need to be scary.
They just care that it’s all documented.
With MorTrack:
- Movements are logged
- Signatures are attached
- Records are complete
So when someone asks, you’re ready.
Without MorTrack vs. With MorTrack
Without MorTrack
- → Checking boards or calling staff
- → Relying on memory or paper
- → Scrambling for documentation
- → Stress of answering family questions
With MorTrack
- → One clear record per case
- → Automatic, time-stamped documentation
- → Clean digital forms
- → Calm, confident conversations
Better care. Far less stress.
See How Preparedness Fits Into Your Funeral Home
Everything you need—whether your staff does the work or support steps in.
Proud to Work with Some of the Profession's Best
“MorTrack gives us confidence. We don’t guess anymore — we know. This software has quickly become a key platform for us, helping to streamline our processes and boost efficiency.”
- Jeff Hagel, McInnis & Holloway Funeral Homes
“MorTrack has been a game changer for our business. It allowed us to become the only fully paperless mortuary transport company in our market.”
- Lenny Busby, Owner of Graceful Care Transport, SC
“As a funeral director, I must always keep track of my Removal Tech's and their locations. MorTrack is a great tool that allows me to monitor the site and status of cases in progress.”
- Johanna B., Final Passage
“MorTrack has allowed my team to work more efficiently with less paper. As a result we can provide our Funeral Home clients with a more transparent service. I love the fact it's user friendly and has improved both productivity amongst the drivers and made life easier for our dispatch and accounting teams.”
- Charlie P., First Call
“Our funeral home is more organized and efficient than ever. MorTrack helps us be on time and run our business more efficiently.”
- Holmes B., Passing Transport
“As far as chain of custody goes, how could it get much better? We handle 4,000… almost 5,000 calls through Mortrack”
- Esposito Removal
Better Tracking Helps Your Staff, Families, and Partners
So less time is spent on paperwork.
Handoffs go smoothly.
And answers are given quickly.
MorTrack helps funeral homes operate with clarity, confidence, and less stress—every single day.